FAQ
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Everything you need to know about our spa services in Cuttack
What are your operating hours?
We're open daily from 9:00 AM to 9:00 PM, with last appointments at 8:00 PM.
Do I need to book in advance?
We recommend booking 24-48 hours in advance, especially for weekends. Walk-ins are welcome based on availability.
What payment methods do you accept?
We accept cash, all major credit/debit cards, UPI payments, and mobile wallets.
Is there parking available?
Yes, we have dedicated parking space for our clients at our Badambadi location.
What's included in the basic spa package?
Our basic package includes a 60-minute full body massage, steam session, and herbal tea.
Can I request a specific therapist?
Yes, you can request your preferred therapist when booking, subject to availability.
Do you offer Ayurvedic treatments?
Yes, we specialize in traditional Odisha Ayurvedic therapies alongside modern spa techniques.
What should I wear for a massage?
Wear comfortable clothing. We provide disposable undergarments and robes for treatments.
Are your products organic?
We use 90% organic and naturally-derived products. All are cruelty-free and vegan.
Can I come if I'm pregnant?
Yes, we offer special prenatal massages. Please inform us when booking.
Do you have couple's rooms?
Yes, we have private couple's suites with side-by-side massage tables.
What's your cancellation policy?
Cancellations within 24 hours incur a 50% fee. No-shows are charged full price.
Are gift certificates available?
Yes, we offer digital and physical gift cards in any denomination.
Do you offer corporate packages?
Yes, we provide special corporate wellness programs and group bookings.
What COVID safety measures are in place?
We follow strict sanitation protocols with HEPA filters, UV sterilization, and mandatory staff vaccinations.
What's the difference between Swedish and Thai massage?
Swedish uses oil and flowing strokes for relaxation. Thai massage is done clothed with stretching and acupressure.
Can I get multiple treatments in one visit?
Yes, we offer customized packages combining different therapies at discounted rates.
Do you serve food or drinks?
We offer herbal teas, infused waters, and light healthy snacks complimentary with treatments.
Is there an age minimum for treatments?
Guests must be 16+ for most treatments. We offer special gentle therapies for teens with parental consent.
What if I have health concerns?
Consult your doctor first, then inform us - we'll customize your treatment accordingly.
How often should I get a massage?
For maintenance, we recommend every 3-4 weeks. For specific issues, weekly sessions may help initially.
Do you offer memberships?
Yes, our membership program offers 20% discounts and monthly treatment credits.
What's your most popular treatment?
Our Signature Royalty Massage combining Swedish, deep tissue and aromatherapy is a guest favorite.
Can I purchase your products?
Yes, we retail our organic massage oils, scrubs, and aromatherapy blends.
Do you do bridal packages?
Yes, our bridal packages include facials, body treatments and group sessions.
What makes your spa unique?
We blend Odisha's ancient wellness traditions with modern spa luxury in a serene environment.
Should I shave before treatments?
Not necessary, but avoid shaving right before scrubs to prevent irritation.
Can I talk during my massage?
It's your session! Feel free to chat or request silence - we follow your lead.
Do you offer hotel pickups?
For premium packages, we can arrange transportation within Cuttack.
How do I become a therapist at your spa?
We're always seeking talented therapists. Email your resume to careers@royaltyspa.com
